In 2009, a manufacturing plant in the Midwest was struggling — high turnover, low morale, and stagnant productivity. Instead of focusing solely on fixing problems, leadership partnered with organizational scholars to ask a different question: When are we at our best? They identified moments of peak performance, trust, and collaboration — and then designed systems to make those moments the norm. Within two years, engagement scores soared, absenteeism dropped, and profits rose.
That’s the essence of designing positive organizations — intentionally creating cultures where people flourish, not just function.