Speaking

  • Designing Positive Organizations

    In 2009, a manufacturing plant in the Midwest was struggling — high turnover, low morale, and stagnant productivity. Instead of focusing solely on fixing problems, leadership partnered with organizational scholars to ask a different question: When are we at our best? They identified moments of peak performance, trust, and collaboration — and then designed systems to make those moments the norm. Within two years, engagement scores soared, absenteeism dropped, and profits rose.

    That’s the essence of designing positive organizations — intentionally creating cultures where people flourish, not just function.

  • The Core Idea

    Positive Organizational Scholarship (POS), developed at the University of Michigan, focuses on what enables organizations and people to thrive. It’s not about ignoring problems — it’s about building on strengths, cultivating resilience, and embedding positivity into the DNA of the workplace.
  • Three Pillars of Positive Organizations

    1. Positive Climate — Creating an environment where hope, compassion, trust, and joy are visible and valued.
    2. Positive Relationships — Encouraging high-quality connections that energize people.
    3. Positive Purpose — Ensuring individuals feel their work has meaning beyond profits or metrics.
    When these are in place, organizations see measurable gains in innovation, retention, and performance.
  • Evidence and Impact

    • Google’s Project Aristotle found that psychological safety — a core element of positive climate — was the single biggest predictor of team success.
    • At WD-40 Company, a strengths-based culture led to 93% employee engagement scores.
    • Hospitals that cultivate compassion between staff see higher patient satisfaction and lower error rates.
  • Practical Tools Shared in This Talk

    • Strengths Mapping — Identifying and leveraging what each team member does best.
    • Appreciative Inquiry — Using the 5D framework (Define, Discover, Dream, Design, Deliver) to drive change.
    • Culture Rituals — Embedding recognition, gratitude, and celebration into daily work.
    • Positive Metrics — Measuring engagement, trust, and well-being alongside financial KPIs.
  • Stories That Inspire

    • A government transport department that shifted from “rules enforcement” to “service excellence” and saw public trust rise dramatically.
    • An African telecom company that redesigned its onboarding process around purpose and connection, cutting early attrition in half.
  • Why This Keynote Resonates

    In an age of burnout and talent shortages, organizations that invest in positivity gain a competitive advantage — attracting top talent, retaining their best people, and fueling innovation. This talk appeals to executives, HR leaders, and managers who want results without sacrificing humanity.
  • Closing

    I end with this call to action:
    Culture is not what’s written on the wall — it’s what happens in the hall. Every conversation, every meeting, every decision is a chance to design the kind of organization where people love to work and give their best.

Create Happiness & Inspire More!

Let’s take each moment as an opportunity to uplift, to celebrate, and to remind one another that true success lies not just in achievements, but in the happiness we spread.
Dr. Mukesh Jain — a lifelong public servant, passionate speaker, author, and a relentless student of what truly makes life meaningful.

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